Frequently Asked Questions
If you've got a question about one of our products or services, there's a good chance someone else has asked the very same thing! To help you quickly and easily find the answers to some of the most commonly asked questions, we've included them here. If you can't find the answer to your questions below, please feel free to contact us so one of our team members can give you a call to discuss your specific query.
Q: Do your doors have floor tracks?
A: No. All our door systems have been designed to run on either a single or double overhead track. This of course excludes the freestanding barrier range.
A: No. All our door systems have been designed to run on either a single or double overhead track. This of course excludes the freestanding barrier range.
Q: What are the track dimensions of your doors?
A: 38mm high X 36mm wide.
A: 38mm high X 36mm wide.
Q: How can I work out the stacking space required?
A: For an accurate stack size, please contact your sales consultant. Stack size varies due to choice of door model, opening width and unique site conditions such as height, curves & security requirements.
A: For an accurate stack size, please contact your sales consultant. Stack size varies due to choice of door model, opening width and unique site conditions such as height, curves & security requirements.
Q: How do the doors lock?
A: Dynamic’s superior locking mechanism includes auto top & bottom locking and bottom only locking. Lift the top bolt into the locked position, hold in position, whilst you slide down the bottom bolt until you hear the click of the door locking.
A: Dynamic’s superior locking mechanism includes auto top & bottom locking and bottom only locking. Lift the top bolt into the locked position, hold in position, whilst you slide down the bottom bolt until you hear the click of the door locking.
Q: Which model has the smallest stack?
A: Dynamic’s Dynaglide Wide Body (from the Folding Closures Range), with its micro-stack technology, delivers the shortest stack depth on the market. The Dynaview & Dynavent models can fit into the narrowest cavity.
A: Dynamic’s Dynaglide Wide Body (from the Folding Closures Range), with its micro-stack technology, delivers the shortest stack depth on the market. The Dynaview & Dynavent models can fit into the narrowest cavity.
Q: How quickly can I get a door installed?
A: Our usual turn around time is within 10 days of a confirmed measurement.
A: Our usual turn around time is within 10 days of a confirmed measurement.
Q: How you offer supply only?
A: Dynamic Closures technicians are best equipped to install your door. ‘Supply only’ sales are only available to our network of Agents.
A: Dynamic Closures technicians are best equipped to install your door. ‘Supply only’ sales are only available to our network of Agents.
Q: What is the product warranty?
A: Our standard warranty is 24 months on all materials and workmanship.
A: Our standard warranty is 24 months on all materials and workmanship.
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1800 396 264
1800 396 264